Ordering on Himalayan Trading is Simple. It takes Three clicks!
Himalayan Salt Lamps are made of naturally formed crystals that come from deep inside the Southern Himalayan Mountains located in Pakistan. The Salt is some 250 million years old and has been mined for many uses. One of the most common uses is to make salt lamps. Salt lamps have a natural ability to promote calm and create a relaxing environment. There are some reports of significant health benefits. The lamps are often promoted by holistic sources as improving air quality, promoting negative ions, and pulling pollen, dust and other impurities out of the air.
Himalayan salt lamps are trending at global level; as a result competition has increased and there are a lot of opportunities to purchase them. Here are a couple of things to consider when you’re deciding:
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If the discount coupon is not getting added, you can add the little box that says Note to Himalayan Trading. And, we will take care of it!
Of course; your order will be shipped in an airtight box designed for safe shipping.
To check the shipping information of your order, click HERE. Remember to keep a track of it!
We offer Free Shipping on all products through USPS, UPS and Fedex.
Shipping Time: Most orders ship within 2-3 business days. Once your order ships, you'll get an email with a USPS/UPS/FedEx tracking number.
Lost/Damaged by Post Office: We are not responsible for any errors made by the Post Office. However, if your package has not been received within 3 weeks of receiving your shipping notification email firstname.lastname@example.org and we are happy to help resolve the issue if possible. Thank you for your understanding with this.
We use PayPal and Shopify as our payment processor. This means that the payment info you provide is received by PayPal or shopify and we do not have any access to it. In addition, you enjoy PayPal's Buyer's Protection which means if there's any problem with the transaction or the order, you will be refunded the full amount by PayPal (https://www.paypal.com/webapps/mpp/paypal-safety-and-security).
Purchase of most goods that can be posted and which do not violate PayPal policies. Here are a few examples of situations where an item doesn’t match the seller’s description: You bought a book and got a DVD, you bought a new item but got something that was used, you bought 3 items but only got 2, the item was damaged during delivery, the item is missing major parts (that the seller didn’t disclose).
Definitely! You have 30 DAYS from delivery date, to return / exchange your unused item, for a full refund or full coupon in our shop. If an item doesn’t arrive or doesn't match the description, we’ll reimburse the full cost of eligible purchases paid, including shipping costs.
Please read our Refund Policy.
If your item has not arrived, but has been shipped by us and your local postal company claims it was "Delivered", this is not in our responsibility and we cannot refund this transaction. Depending on the case, we can re-send the item free of charge, or give you a coupon to order something else from our shop. "Delivered" items that have not arrived to your door or mailbox, should be solved with your local postal office, as they marked it as Delivered.
We try our best to make sure that your merchandise is packed and shipped with the utmost care; but at times break for reasons beyond our control. When this happens don't worry about it let our friendly customer service take care of it. Simple e-mail us at email@example.com and include the following information.
1) Order Number
2) Item Description
3) Picture of damaged item
4) Just let us know if you would like a replacement or refund
You can Use the Following Payment Options to Pay Himalayan Trading-
Our salt products are handcrafted from the finest Himalayan Salt available, Directly sourced from the Himalayas. Our pure salt arrives to your door in its pristine raw and natural form, exactly as it was 250 million years ago.
Himalayan Trading Co. stands 100 behind every product that we sell. If for any reason you are not 100% satisfied with your purchase, give us a call, or e-mail us and we’ll make it right for you no matter what!